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Blog/tag » customer service

Bonita Bay Club stays connected during Hurricane Irma

In 2017, Hurricane Irma roared through Florida just as September began. With the force Irma brought, it was the most intense Atlantic hurricane to strike the United States since Katrina in 2005, and the first major hurricane to make landfall in Florida since Wilma in 2005. Irma caused widespread, catastrophic damage, and 7shifts customer, Bonita […]

by Kim Warner on Nov 22, 2017 - 0 comments
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The 5 benefits of restaurant scheduling software

Are you tired of using pen and paper or traditional spreadsheets to create your restaurant schedule? If yes, you’ve found your way to the right place. Here at 7shifts, we’re all about letting tech do the heavy lifting when it comes to restaurant employee scheduling. Instead of it being an onerous, recurring task, we’ve made […]

by Kim Warner on Nov 16, 2017 - 0 comments
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7shifts & Aloha NCR POS integration: a match made in paradise

Today, we’re rolling out our latest POS integration. NCR Aloha users, this one’s for you! Our NCR Aloha integration helps restaurateurs build accurate schedules, create sales forecasts, and manage labor costs by syncing sales and labor data from Aloha POS to 7shifts. When enabled, 7shifts and Aloha join forces to help restaurateurs monitor real-time sales […]

by Kim Warner on Nov 14, 2017 - 2 comments
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Does staff retention = customer retention?

Nobody’s happy when turnover rates spike. A high turnover means money must be spent on sourcing, qualifying, and sourcing new staff members. The cost itself is one thing, but paying for something that you aren’t getting is another thing entirely, since a study from Deloitte revealed that it now takes an average of 52 days […]

by Will Harmon on Oct 30, 2017 - 0 comments
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Andy’s Frozen Custard – Quick-serve perfection

Andy’s Frozen Custard is well known for delicious treats and superb service. Rocking the custard scene with 55 locations throughout the United States, Andy’s started from humble beginnings. The first location opened in 1986, run by John and Carol Kuntz and their son, Andy, in a small vacation town in Missouri. They were looking for […]

by Stacey Lawrence on Oct 26, 2017 - 0 comments
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7shifts adds actual labor integration for Toast POS

Today we’re excited to announce a new, deeper labor-data integration with our friends at Toast, the all-in-one restaurant technology platform. With this new integration, restaurateurs can sync actual labor data between the two platforms to compare variances and get a real-time look at labor costs to help better manage labor costs and make more profitable […]

by Chris de Jong on Oct 11, 2017 - 0 comments
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Run your restaurant like a startup

Close your eyes. Okay—wait. Don’t. Keep reading this, but pretend you’re closing your eyes while you try this little exercise: When you read the term “startup culture,” what do you picture? If visions of warehouse-chic, unconventional workspaces full of bustling, T-shirted employees dance in your head, you’re not too wide of the mark. Startup culture […]

by Kim Warner on Oct 6, 2017 - 0 comments
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Elbow Room — A place to gather and enjoy something new

Elbow Room opened their doors during the summer of 2017 in the Britannia area in Calgary, Alberta. The name is a clever play on words, being that the restaurant is located off Elbow Drive with 95 seats in a cozy space. Attracting diverse groups by offering brunch, lunch, and dinner—they do it all really well. […]

by Stacey Lawrence on Sep 29, 2017 - 0 comments
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